Our Identity & Commitment

Welcome to Portway Materials. This Privacy Policy outlines our commitment to safeguarding your personal data across all our platforms, including our website, mobile applications, and digital communications.

We operate with transparency and ensure that your data is processed securely, in full compliance with UK and EU data protection regulations.

Information We Gather

To provide you with a seamless experience, we collect specific details when you interact with our services, place orders, or contact our support team.

How We Use Your Data

When you browse our site, we automatically capture limited information such as your IP address, browser version, and browsing path. This helps us optimize our platform for your device.

We also monitor engagement with our emails to personalize the content we send you and ensure our marketing remains relevant to your professional needs.

Cookie Policy

We utilize cookies to recognize you upon return, manage your login sessions, and understand your browsing preferences. This allows us to offer a more tailored experience.

While you can disable cookies in your browser settings, core features like secure checkout may not function correctly without them.

Data Sharing

We only share your information when absolutely necessary. This includes sharing with tax authorities (HMRC), legal regulators, or law enforcement agencies when mandated by law.

We also work with trusted partners for payment processing and logistics to ensure your orders are delivered efficiently.

Data Retention

We store your data only for as long as required to fulfill the purposes for which it was gathered. For legal and tax purposes, we maintain basic records for six years after a client relationship ends.

Your Privacy Rights

Under current laws, you have comprehensive rights regarding your personal information:

Contact Us

If you have any questions regarding this policy, please reach out to our privacy team: